Engagement

Engagement in Kairos measures how actively members are participating in church life, not just whether they show up to services.

What counts as engagement

Kairos considers a member engaged if they are active across multiple dimensions:

Activity	Contribution
Service attendance	Present, Virtual, or Late in the last 30 days
Fellowship participation	Attended a fellowship meeting recently
Department activity	Active member of at least one department
Follow-up contact	Has been contacted by their leader within the window

A member who attends service but has no fellowship, no department, and no recent follow-up may still register as low engagement: they are connected to the church but not embedded in community.

Engagement score on the Dashboard

The Member Engagement card in Mission Control shows the current engagement level (High, Medium, or Low) for your branch.

Beneath the score label you'll see:

• Count of active members (engaged across dimensions)
• Count of inactive members (attended ≤ 38% of services or below threshold)

This is what the 62% active figure means in the dashboard: not just service attendance but overall member involvement.

Tracking individual engagement

Leaders and Pastors can see individual engagement signals through:

• My Attendance: per-member attendance rate and streak
• Follow-up notes: when each member was last contacted and the outcome
• Department roster: whether the member is active or stale in the department
• New Believers pipeline: whether a new believer is progressing or stalling

Improving engagement

Common actions that improve engagement scores:

• Log follow-up notes for members who haven't been contacted recently
• Assign stale souls to workers and log contact attempts
• Advance stalled New Believers enrolments
• Ensure fellowship attendance is recorded so participation is visible